Frequently Asked Questions
We design and produce ready-to-wear apparel — shirts, jackets, knits, trousers, and tailored pieces. Most of our items are unisex but follow a men’s sizing structure. Expect a relaxed silhouette, purposeful details, and limited runs.
Yes. Most pieces are true to size. If you need help picking your fit, drop us a message — we’re happy to help. A full size guide is on the way.
Generally, no. Once a drop sells out, it’s gone. The only exceptions are basics like our plain singlets or tees, which we may restock in limited quantities.
Yes — we ship worldwide. Orders within Singapore take 3–7 business days. International orders typically arrive within 14–21 business days.
Yes — shipping is free, no matter where you are. However, customs duties and import taxes (if applicable in your country) will need to be covered by you.
Yes. You’ll receive a tracking link as soon as your order is shipped.
No — we’re unable to ship to PO boxes or military locations at the moment.
Yes. We accept returns and exchanges within 7 days of delivery, as long as the item is unworn, unwashed, and in original condition with all tags attached.
Returns must be shipped at your own cost unless the item is defective or incorrect. Pre-orders and sale items are not returnable.
Once we receive the item, we’ll assess its condition and advise you on the refund or exchange value accordingly.
Just email us at support@pharaohshorses.co with your order number and reason — we’ll guide you through the next steps.
Yes. Visit our physical space at 4A Haji Lane, Singapore — home to Pharaoh’s Horses, Badabink Tattoo Parlour, Classic Barbering, and a record shop. Come through.
Not at the moment, but we’re working on it. Stay tuned.