Refund policy
Returns & Exchanges
We accept returns and exchanges within 7 days of delivery. Items must be:
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Unworn
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Unwashed
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In original condition, with all tags and packaging intact
How to Start a Return or Exchange
Email support@pharaohshorses.co with your order number and reason. We’ll guide you through the next steps.
Return Conditions
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Pre-orders and sale items are non-returnable
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Customers cover return shipping unless the item is defective or incorrect
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We are not responsible for items damaged during shipping
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Once received, we’ll assess the item’s condition and advise on the refund or exchange value
Refunds
If approved, refunds will be processed to your original payment method.
